All items discounted at 30% off or more are final sale and cannot be returned or exchanged. All Life & Objects (beauty, fragrance, candles and bath & body) items are final sale and cannot be returned or exchanged. All socks & intimates are final sale and cannot be returned or exchanged.

To ensure that you are completely satisfied with your gift or purchase, you can exchange or return regular-priced, unworn and unopened merchandise within 14 days of the date of receipt. 

All shipping charges incurred by purchasing an item online are non-refundable. 

To receive an RMA number, please follow the instructions as outlined below under 'How to Return'. We reserve the right to refuse any returns without an RMA number.

WANT Les Essentiels will not issue a refund for merchandise that does not meet the above conditions. Merchandise that has been worn, used, opened altered or damaged will be denied. If your returned merchandise is not accepted, for reasons we deem appropriate, you will be notified via email to the email address you provided during checkout. Within 14 days of being notified that you are not entitled to a refund, you will have the ability to request that your merchandise be shipped back to you in the condition that it was received by our customer service, at your own cost. You have 14 days to reply with a written request for the return of your merchandise, in which you must agree to pay for return shipping and a restocking fee and specify the method of payment for this service. If this is not done within 14 days, you are authorizing WANT Les Essentiels to dispose of such merchandise.